Legal
Shaanxi WhiteGlow Trading Co., Ltd. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share and safeguard information when you visit our website at https://www.whiteglow.lat, when you contact us, and when you use any of the services that we provide as a computer systems design and integrated systems engineering firm.
We operate within the Professional, Scientific and Technical Services sector and focus on systems architecture, network design, cloud migration, data engineering, security hardening and managed operations. In the course of these activities we may process a limited amount of personal data, most of which is business contact information. We believe that clear and honest communication about data handling is a core part of professional service, and we have written this policy to reflect that principle.
This website and the services it describes were developed and are maintained by WhitesGlow, the developer responsible for the technical delivery of this platform. WhitesGlow builds and operates the digital systems through which you interact with our company, and WhitesGlow follows the same privacy standards described in this policy when handling information on our behalf.
Please read this policy carefully. By accessing our website or using our services you acknowledge that you have read and understood the practices described below. If you do not agree with any part of this policy, you should stop using the website and refrain from providing personal information to us.
We may update this policy from time to time, and when we do we will revise the effective date at the top of this page. We encourage you to review this page periodically so that you remain informed about how we protect your information.
Throughout this policy the terms we, us, our and the Company refer to Shaanxi WhiteGlow Trading Co., Ltd., a company registered in the Peoples Republic of China. Our registered office is located at the following address:
Shaanxi WhiteGlow Trading Co., Ltd.
Room 205, Unit 1, Building 1, Lianhu Jiayuan, No. 4 Lixin Street, Lianhu District, Xian - 710000, China (CN)
We are a technology services company specializing in computer systems design and related services. We serve clients in scientific services, technical consulting, engineering, professional services and design studios, helping them plan, build and operate reliable computer systems. Our team is composed of systems architects, network engineers, cloud specialists and data engineers who work together to deliver integrated technology environments.
The developer WhitesGlow is responsible for the design, development and ongoing technical operation of this website. WhitesGlow acts as a data processor on our behalf for the purpose of hosting and maintaining the site, and WhitesGlow is bound by the same confidentiality and security obligations that we apply to our own staff.
If you have any questions about who is responsible for your personal information or about the way it is handled, you may contact us at any time using the details provided in the Contact Information section at the end of this policy.
We collect several categories of information, and we limit collection to what is genuinely necessary to provide our services and to respond to your requests. The categories are described below.
We do not intentionally collect sensitive categories of personal data such as health information, financial account numbers, government identification numbers or biometric data through this website. If you believe that such information has been sent to us by mistake, please contact us so that we can delete it promptly.
We collect information through several different channels, all of which are transparent and under your control in ordinary circumstances.
We collect information directly from you when you submit a contact form on our website, when you send us an email at reply@whiteglow.lat, when you call us at +19169649384, or when you communicate with us through any other means. In these cases the information we receive is exactly what you choose to provide.
We collect information automatically as you browse the website through standard web technologies such as server logs and cookies. This automatic collection is limited to technical and usage data and is used to keep the site secure and to improve its performance. You can control much of this collection through your browser settings, which we explain in the Cookies and Tracking Technologies section.
We may also receive information from third party sources, such as analytics providers or business partners, but we only use such information when it has been lawfully obtained and when it is relevant to providing or improving our services. We do not purchase marketing lists that contain personal data collected without consent.
We do not use any form of covert collection, and we do not collect information from your devices without a legitimate purpose connected to the operation of the website or the delivery of our services.
We use the information we collect for a limited and clearly defined set of purposes, all of which relate to operating our business and serving our clients.
We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you, and we do not engage in any form of profiling that could be considered intrusive or surprising.
We process personal information only when we have a valid legal basis to do so. Depending on the nature of the processing and the jurisdiction in which you are located, the applicable legal basis may include one or more of the following.
Where we rely on your consent, such as when you subscribe to our newsletter or when we set non essential cookies, we will ask for your permission before processing begins and you may withdraw that permission at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
When you engage us for a project, we process your information as necessary to perform the agreement between us, including communicating about the project, delivering the services and invoicing for the work completed.
We process certain information on the basis of our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights. Examples include securing our systems and understanding general website usage.
We process information where required to comply with applicable law, such as retaining records for tax or regulatory purposes and responding to lawful requests from government authorities.
If you would like to understand the specific legal basis that applies to a particular processing activity, you may contact us using the details in the Contact Information section.
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
The specific retention period depends on the type of information and the purpose for which it was collected. Inquiry messages are typically retained for up to twenty four months so that we can maintain a complete record of our communications with you. Newsletter subscription data is retained until you unsubscribe. Records related to client engagements are retained for the period required by applicable accounting, tax and regulatory rules.
When information is no longer needed, we delete it or anonymize it so that it can no longer be associated with you. We periodically review the data we hold and remove information that has reached the end of its retention period.
If you would like to request earlier deletion of your personal information, you may contact us using the details in the Contact Information section, and we will honor your request where we are not required by law to retain the data.
We take the security of your personal information seriously and implement technical and organizational measures designed to protect it from loss, misuse, unauthorized access, disclosure, alteration and destruction.
Our security measures include encrypted transmission of data, access controls that limit information to personnel who need it to perform their duties, and regular review of our systems for vulnerabilities. As a computer systems design firm, we apply the same security discipline to our own infrastructure that we recommend to our clients.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
In the event of a data breach that affects your personal information, we will notify you and the relevant authorities where required by applicable law and without undue delay.
Our company is based in China, and the information we collect may be processed in China and in other countries where our service providers operate. These countries may have data protection laws that differ from the laws in your own country.
Where we transfer personal information across borders, we take steps to ensure that the information continues to receive an adequate level of protection. These steps may include contractual safeguards, security assessments and other measures appropriate to the nature of the data and the destination.
By using our website and providing your information to us, you acknowledge that your information may be transferred to and processed in countries outside of your country of residence, and you consent to such transfer as described in this policy.
Depending on your location and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the following.
To exercise any of these rights, please contact us using the details in the Contact Information section. We will respond to your request within a reasonable time and in accordance with applicable law. We may need to verify your identity before processing certain requests.
Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from children under the age of sixteen, and we do not market our services to children.
If you are a parent or guardian and you believe that a child under the age of sixteen has provided us with personal information, please contact us immediately using the details in the Contact Information section. Upon verification, we will take steps to delete such information from our records as quickly as possible.
We encourage parents and guardians to monitor the online activity of minors and to instruct them never to provide personal information over the internet without permission.
Our website may contain links to third party websites, products or services that are not owned or controlled by us. This Privacy Policy does not apply to those third party properties, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third party website that you visit through a link on our site. The inclusion of a link does not imply our endorsement of that third party or of the way it handles personal information.
If you interact with a third party through our website, such as by following a link or using an embedded service, the information you provide to that third party is governed by that third party own policies and terms.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make changes, we will update the effective date at the top of this page.
For material changes, we will make reasonable efforts to provide notice, such as by posting a prominent notice on our website before the changes take effect. We encourage you to review this page periodically so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.
Your continued use of the website after any changes to this policy constitutes your acceptance of the revised policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using any of the following methods.
We aim to acknowledge all privacy related inquiries within five business days and to resolve them as quickly as possible. If you are located in a jurisdiction that provides a data protection authority, you also have the right to lodge a complaint with that authority.